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Ilam Medical Centre

Ilam Medical Centre Reception
Flexible Christchurch Phone System

 

"Our medical centre is very busy with a high volume of calls. We recently needed to upgrade our telephone system.

Our previous system did not have the functionality that we needed to manage our calls as we would have liked. The phone system is such a key part of our service that we wanted to make sure we made the right decision. I did my research and asked lots of questions.

Three months post-upgrade, I am very happy to say that we made an excellent decision in going with A1 Comms. 

The team at A1 Comms are very responsive. They were very happy to answer all my questions. Sherma spent a lot of time ensuring he understood exactly what we wanted and how we needed the system to work for us. The installation, training, and service have been excellent. 

I am so impressed with Anoop, who is my main contact for system 'tweaks’. He is happy to make changes as needed to our cut-over times, inbox messaging system, etc. (Sometimes we need to make short-term changes and then revert back.) He has always been very quick to respond and gives me the impression that nothing is a bother to him.

If you are considering an upgrade, I would not hesitate to recommend A1 Comms. I would definitely use them again."

Sonja Gwynne
Practice Manager
Ilam Medical Centre
www.ilammc.co.nz

OTHER CASE STUDIES

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